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When we are asked to look at what was available on the market, customers rely on us to bring the best in new tech so that’s what we did with Nutanix. Says David Kinsella, Technical Director at Qualcom “We supply the expertise so as a service provider Qualcom has a massive responsibility in recommending solutions. As the time for a refresh approached, Qualcom was asked to design and implement best in class technology for the business.
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A more reliable, simplified approach was required.
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This was not helped by the fact that the logistics client’s available support windows were restricted to unsociable time slots of three or four hours at weekends or overnight. Keeping systems patched with firmware updates became increasingly challenging. Over time the environment required ever more resource intensive patching updating and other support. The service provider had been maintaining an ageing three-tier architecture comprising multiple server OSs, SANs and VMs. The customer is a growing logistics company with a reputation for its quality of service, trust and reliability in fresh food distribution which had expanded rapidly over the previous decade - Qualcom played a vital part in the IT operation for the client by providing guidance, strategy and day to day expertise. Qualcom began its partnership with Nutanix when a large existing customer asked it to evaluate the market for a major hardware refresh project. With Nutanix as a key portfolio partner, Qualcom is rapidly growing its business by building a team around product tool set expertise to deliver outstanding managed services using Nutanix hyperconverged technologies. Since then, Nutanix and Qualcom management alongside its team of Nutanix Certified Professionals have worked closely to build the partnership to open up new business opportunities.Īfter more than 20 years in business, it was eight years ago that Ireland based IT supplier Qualcom began its transition to becoming a leading MSP serving customers throughout the island of Ireland and across the rest of the UK. This was the first successful example of Qualcom and Nutanix partnering to provide a transformational infrastructure solution.
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When a major logistics customer in the fresh food supply chain embarked on a digital transformation strategy Qualcom enabled a major infrastructure upgrade and migration to help grow the business. Dual four Lenovo ThinkAgile HX nodes parallel clustersīy recommending the best technology and providing outstanding services, expertise and support, rapidly expanding MSP Qualcom serves clients throughout Ireland and the UK.Replication to the cloud using Xi Leap removes any concerns about security and disaster recovery.Delivered improved customer service levels due to simple upgrades and expansion.
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